Privacy Policy

Last updated: April 2026

This Privacy Policy describes how Nauvaraha (www.nauvaraha.com), operated by Phenomeny LLP, collects, uses, and safeguards your information when you use our website and services.

1. Information We Collect

We may collect:

• Account and order details: name, phone number, email address, and delivery address when you place an order or check out.
• Technical data: device information, IP address, and browser type when you visit our site.
• Usage data: order history and browsing behaviour on our website.

2. How We Use Your Information

We use this information to:

• Process and deliver your orders.
• Send order confirmation and shipping updates by SMS and/or email.
• Improve our website, products, and customer experience.
• Send promotional communications where permitted; you may opt out at any time using the unsubscribe link or by contacting us.

3. Information Sharing

• We share necessary order and delivery details with Shiprocket to fulfil shipments.
• Payment processing is handled by Razorpay; we do not receive or store your full card or UPI credentials on our servers.
• We do not sell your personal data to third parties.

4. Cookies

We use cookies and similar technologies for essential functions such as your shopping cart and session, as well as for analytics to understand how our site is used. You can disable or restrict cookies through your browser settings; some features of the site may not work correctly if you do so.

5. Data Security

• Our website is served over HTTPS with SSL encryption on all pages.
• Payment data is processed securely by Razorpay; we do not store your payment card details.

6. Your Rights

• You may request access to the personal data we hold about you.
• You may request correction or deletion of your data, where applicable.
• To exercise these rights, contact us at hello@nauvaraha.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

8. Contact Us